How can I contact Seventeen magazine about my free make up bag that I haven't re!
Question:
How can I contact Seventeen magazine about my free make up bag that I haven't received?
I signed up for Seventeen magazine about a year ago and with that subscription I was supposed to get a free make up bag and I haven't yet. I've sent them a letter and e-mailed them, but the only way I could e-mail them was to go under customer service and the closest thing I could find was a missed issue. So I wrote to them and expained that it wasn't an issue that I'm missing and that it was a free gift. I haven't heard from them and it's been about a month. What do I do?
Answers:
send them a certified letter regarding your issue and request a response. note in the letter the dates you contacted their offices and what was communicated. make sure you keep a copy for your records.