Netflix movies?!


Question: Netflix movies!?
Have you ever had a problem with a broken dvd in the mail from netflix!?

What happenedWww@Enter-QA@Com


Answers:
Only once, the DVD was scratched really bad and was unable to play!.

The first person got it right, all you have to do is report the problem and Netflix will replace it right away!.

Other than the scratched DVD I haven't had any other problems with Netflix!.Www@Enter-QA@Com

Yes!. If you have a netflix account and you get a broken disc you can go onto your QUEUE section and at teh top of the screen it will say "movies at home now" and off to the right it'll say "report a problem" you click that and then it'll give you a checkbox option of what went wrong!. One of the opions is "broken disc" once you click it, an automated apology pops up and they tell you that they will ship another copy the next business day (if you report it early enough, it'll go out that day)!. They are very good about that kind of stuff!. I'm sure broken discs happne, they do rely heavily on the mail, so discs are bound to get bent or squished between packages or other letters!.Www@Enter-QA@Com

I haven't had that happen but I have had send the movies back and netflix havent received it!. What you can do is report it to netflix and send it back on the pouch as is, they will send you a new movie from your list unless you want another copy of that same movie!. If it happens sporadically then you will not be charge but if it happens often then they will charge you!.
hope this helps!.Www@Enter-QA@Com

I once received a DVD that was mauled by the post office!. (They left a note fessing up!.) Netfix instantly sent a replacement, apologized, and gave me a free month!.Www@Enter-QA@Com



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