Blockbuster Total Access subscribers -- Which envelopes do your DVDs come in?!


Question:

Blockbuster Total Access subscribers -- Which envelopes do your DVDs come in?

I recently subscribed to BB Total Access. My first DVD arrived in a blue Total Access envelope with "This Envelope = 1 free instore-rental" printed on it. Since then, all my DVDs have arrived in yellow "Blockbuster Online" envelopes. Blockbuster Online is a different service option that doesn't offer the option of exchanging movies for free in-store rentals, so I was concerned. Blockbuster told me that they "are aware of the problem."

Do you ever get the wrong envelopes? If so, does the store accept them for in-store exchanges as advertised for Total Access?


Answers:

I work at BB and the yellow ones you can exchange in store as well. They are the older envelopes that the distribution centers still have bulk of, so they toss some of those in. Like I said, they can be used as exchanges in store.


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