How to treat a rude customer?!
Question: An award should go to the gate attendant at Luqa airport. A crowded Malta-London flight was cancelled. She was the lone attendant in charge of re-booking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it HAS to be FIRST CLASS".
The attendant replied, "I'm sorry sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out." The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
Without hesitating, the attendant smiled and grabbed her public address microphone: May I have your attention please? May I have your attention please?" she began. With her voice being heard clearly throughout the terminal, she said, "We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Gate 14."
With the folks behind him in line laughing hysterically, the man glared at the attendant, gritted his teeth and said, "F... You!" Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to get in line for that too."
Answers: An award should go to the gate attendant at Luqa airport. A crowded Malta-London flight was cancelled. She was the lone attendant in charge of re-booking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it HAS to be FIRST CLASS".
The attendant replied, "I'm sorry sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out." The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO I AM?"
Without hesitating, the attendant smiled and grabbed her public address microphone: May I have your attention please? May I have your attention please?" she began. With her voice being heard clearly throughout the terminal, she said, "We have a passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Gate 14."
With the folks behind him in line laughing hysterically, the man glared at the attendant, gritted his teeth and said, "F... You!" Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to get in line for that too."
Brilliant!
I once (only once) got my revenge when a very rude person pushed passed me as I held open the shop door to go in whilst carrying my child. I very loudly asked 'Sorry, I didn't hear what you said' to be told 'I didn't say anything.' I then said, 'Oh sorry, I thought for a moment you said thank you.'
don't even bother giving an attitude.. you can just keep treating her kindly
Ja, that's classic!
Made me laugh a lot !
thanks
amy
xxx
Ha!!! That's hilarious!!
brilliant
Love this!
that joke came from an television commercial in south Africa about some kind of coffee or tea.
If it was true, I'd pay for the award myself.
First class?
vvanker more like.
Well said x
I love it... that's using your head and getting the upper hand with out the pain of an ulcer
That is great. Quick thinking.
Thats Hilarious!!!
Thats awesome I loved it you get a star.!!!
lol thats awsome! she DEFINATELY deserves an award
THAT IS THE BEST WAY i HAVE HEARD OF DEALING WITH A RUDE CUSTOMER!!!
LOL FUNNY-I WILL HAVE TO GIVE YOU A STAR
this is so great... it reminds me of fear and loathing in las vegas when they're checking into a hotel while a cop convention is taking place. one officer is giving the clerk **** about his room. there's a double take thing where the clerk is going off on him "listen you fuzzy little ****-head..." but yet keeps his composer in real life. it's what's going on in Dukes head... bitter sweet
Funny! 10!
lmao
I really shouldn't have yelled are her like that. Doh!!!!!!
On fire girl
really cool very funny pmsl
hehe funny.... if all you needed to get ....yes that ........,was as simple as just asking....lol,talking about me here. *
I read that before in your in box !!! haha I will start calling it ours soon lol
Bonjour madam
goes to show there humans too, just doing there job, and should be treated with respect, and we those types of people whould have consideration for others in there lives for once, whom ever they maybe, president inclusive.
aurevoir
aurevoir
omg, wish i had been there, pmsl hun
star time
xxxxxxxxxxxxx
starrrrrrr for the best joke today!!!!!!!!!
That was great, now I know why I keep coming back for more! Thanks.