Customer service?!

Customer service?

Pretty dang funny:

Employee-"Rich Hall, Computer Assistance; may I help you?"
Customer-"Yes, well, I'm having trouble with Word Perfect." Employee-"What sort of trouble?"
Customer-"Well, I was just typing along, and all of a sudden, the words went away."
Employee-"Went away?"
Customer-"They disappeared."
Employee-"Hmmm So what does your screen look like now?"
Customer-"Nothing."
Employee-"Nothing?"
Customer-"It's a blank; it won' t accept anything when I type."
Employee-"Are you still in Word Perfect, or did you get out?"
Customer-"How do I tell?"
Employee-"Can you see the 'C:' prompt on the screen?"
Customer-"What is a sea prompt?"
Employee-"Never mind, can you move your cursor around the screen?"
Customer-"There isn't any cursor; I told you, it won't accept anything I type."
Employee-"Does your monitor have a power indicator?"
Customer-"What's a monitor?"

1 week ago
Employee-"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
Customer-"I don't know"
Employee--"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
Customer--"Yes, I think so."
Employee--"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."
Customer--"Yes, it is."
Employee--"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
Customer--"No."
Employee--"Well, there are. I need you to look back there again and find the other cable."
Customer--"Okay, here it is."
Employee--"Follow it for me, and tell me if it's plugged securely into the back of your computer."
Customer--"I can't reach."
Employee--"Uh huh. Well, can you see if it is?"
Customer--"No."
Employee--"Even if you maybe put your knee on something and lean way over?"

1 week ago
Customer--"Oh, it's not because I don't have the right angle, it's because it's dark."
Employee--"Dark?"
Customer--"Yes - t he office light is off, and the only light I have is coming in from the window."
Employee--"Well, turn on the office light then."
Customer--"I can't."
Employee--"No? Why not?"
Customer--"Because there's a power failure."
Employee --"A power.......a power failure?.... Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and the packing stuff your computer came in?"
Customer--"Well, yes, I keep them in the closet."
Employee --"Good.. Go get them, and unplug your system and pack it up just like it was when you got it Then take it back to the store you bought it from".
Customer--"Really? Is it that bad?"
Employee--"Yes, I'm afraid it is."
Customer--"Well, all right then, I suppose. What do I tell them?"
Employee--"Tell them you're too stupid to own a computer

lol. ive also heard that one. i got some too.

A woman called the Cannon help desk with a problem with her printer. The tech asker her if she was "running it under Windows." The woman then responded, "NO, my desk is next to the door. But that's a good point... The man sitting in the cubicle next to me is under a window, and his is working just fine."

Overheard in a computer shop: Customer: "I'd like a mouse pad, please." Salesperson: "Certainly sir, we've got a large variety." Customer: "But will they be compatible with my computer?"

I once received a fax with a note on the bottom to fax the document back to the sender when I was finished with it, because he needed to keep it.

Customer: "Can you copy the internet for me onto this diskette?"

I work for a local ISP. Frequently we receive phone calls that go something like this: Customer: "Hi... Is this the internet?"

Some people pay for their online services with check made payable to "The Internet."

Customer: "So, that will get me connected to the Internet, right?" Tech Support: "Yeah." Customer: "And that's the latest version of the Internet, right?" Tech Support: "Uhh... uh... uh...yeah."

Customer: "My computer crashed!" Tech Support: "It crashed?" Customer: "Yeah, it won't let me play my game..." Tech Support: "All right then, hit Control-Alt-Delete to reboot it." Customer: "No, it didn't crash - it crashed!" Tech Support: "Huh?" Customer: "I crashed my game. That's what I said before! I crashed the spaceship, and now it doesn't work." Tech Support: Click on "File", then "New Game". Customer: [pause] "Wow! How'd you learn how to do that?"