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Question: I was given a Visa gift card and I decided to order some MAC cosmetic products online. Well they took my order authorized my card, sent me a order confirmation. Then the next day I got an email saying they couldn't process my order. I called and they said it's because I used a gift card. They said my money would be back on the card within 48 hours. It's been 11 days. No one can give me a straight answer. I can't get in touch with someone from the card company...the only way is by mail (no not e-mail ) It's a Wal-mart gift card so everyone stay away. Has anyone of you had this experience?


Answers: I was given a Visa gift card and I decided to order some MAC cosmetic products online. Well they took my order authorized my card, sent me a order confirmation. Then the next day I got an email saying they couldn't process my order. I called and they said it's because I used a gift card. They said my money would be back on the card within 48 hours. It's been 11 days. No one can give me a straight answer. I can't get in touch with someone from the card company...the only way is by mail (no not e-mail ) It's a Wal-mart gift card so everyone stay away. Has anyone of you had this experience?

Oh man...that sucks..im sorry to hear that..
I would keep calling MAC Cosmetics....tell them you INSIST on speaking to a supervisor..
They should not get away with this...
If the card was unauthorized it would have come up the moment they tried processing your order.
Someone is telling you stories...
Call them back and KEEP calling until you get your money back!
Good luck.

If it is a walmart gift card then you have to use it at walmart - duh

https://www.walmartgift.com/wmgift/Contr...

apparently you have to register your gift card to use it on phone and internet orders.

No - but if it is a Wal Mart Visa Gift Card, I would be on the phone everyday with Wal-Mart, and as long as your polite they will help you, trust me I have had many a problem with things from Wal Mart but one thing I must say they do correct it when you stay on top of them.



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